JOIN OUR TEAM

As Senior Last Mile Manager you own the operational and commercial success of our third-party logistics partnerships. Within a strong team of line haul and last mile logistics experts we are on our mission to build a world class supply chain. This position is unlimited and located in Munich.

WHAT YOU'LL DO

• oversee relationships with third-party logistics providers, ensuring they meet or exceed service level agreements (SLAs), KPIs, and cost targets manage performance reviews, contract negotiations, and operational improvements
• co-develop and execute logistics and fulfillment strategies that align with company growth goals assess and implement solutions to enhance speed, efficiency, and flexibility in the supply chain
• identify and implement continuous improvement initiatives across the fulfilment process, focusing on lead time reduction and cost optimisation
• work closely with teams in operations, supply chain, customer service, and technology to drive alignment and improvements across all aspects of the supply chain
• analyse metrics and reports to identify trends, issues, and opportunities for improvement provide regular updates to leadership on logistics performance and opportunities for cost savings
• monitor potential risks within the logistics and supply chain process and implement strategies to mitigate these risks, ensuring business continuity and minimizing disruptions
• manage budget for logistics, ensuring that all solutions implemented are cost-effective while meeting service level standards

YOU COME WITH

• 5+ years of experience in logistics, supply chain management, or operations within an e-commerce environment, with at least 3 years in a 3PL management or similar role
• bachelor’s degree in supply chain management, business administration, operations, or a related field a master’s degree is a plus
• in-depth understanding of eCommerce fulfillment, warehousing, transportation, and distribution networks familiarity with multi-channel and direct-to-consumer logistics models is preferred
• strong analytical skills with experience in data-driven decision-making proficiency with supply chain software and analytics tools (e.g., ERP, WMS, TMS)
• proven negotiation abilities with experience managing commercial discussions and third-party logistics partners ability to influence and collaborate with cross-functional stakeholders
• strong problem-solving and decision-making skills, with a proactive approach to addressing operational challenges
• excellent written and verbal communication skills, with the ability to present complex data to senior management and drive cross-functional alignment
• fluency in English, knowledge of German or a Dutch language is a plus

WHY WESTWING

Aside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:

• an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career
• a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions 
• flexible working mode: roughly 60% remote, 40% in-office working policy
• up to 4 weeks temporary work-from-anywhere per year 
• 30 days of paid vacation per year
• a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace
• 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions
• regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more
• health and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and more
• discounted green mobility options with public transport or JobRad
• company daycare “Westwing Wichtel” next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich
• subsidized company pension scheme  
• “Social Impact Day” p.a. to use for doing good for environment and/or society

ABOUT US

Westwing is Europe’s #1 in Beautiful Living eCommerce, now present in 12 European countries and has generated EUR 481m GMV (Gross Merchandise Volume) in 2023. As Europe’s premium one-stop destination for Design Lovers we offer a unique brand experience with a carefully curated assortment of our Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Club-Sales, Stores, the B2B Service (Westwing Business) and our Design Service. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. 

Our team consists of more than 1700 professionals working together on our shared purpose to “Excite people to create homes that unlock the full beauty of life”. We work together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.

Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

Department

Operations & Logistics