JOIN OUR TEAM

As Operations Flow Manager, you will play a key role in optimising the movement of goods and ensuring the smooth flow of team members through our Polish e-commerce warehouse. You will ensure that all inbound and outbound processes run seamlessly, enabling a smooth, fast, and reliable delivery experience for our customers. This position is unlimited and based in Robakowo.

WHAT YOU'LL DO

• drive operational excellence by managing and optimising daily inbound and outbound flows, ensuring a balanced and efficient warehouse operation
• own the end-to-end flow strategy, including dock scheduling, staging area planning, and resource allocation to support business priorities
• analyse performance data to identify bottlenecks, track flow KPIs (throughput, dwell time, dock utilisation), and implement corrective actions
• collaborate cross-functionally with inbound, outbound, inventory, transport, and customer service teams to guarantee full operational alignment
• support planning for key business moments, including product launches, promotions, and seasonal peaks
• lead and support teams by ensuring proper staffing, training, and shift planning aligned with flow needs
• ensure compliance and safety across all goods movement processes, maintaining company standards and documentation accuracy

YOU COME WITH

• 3+ years of experience in logistics, inbound and outbound flow, or warehouse operations, ideally in e-commerce or retail
• a strong analytical mindset with the ability to translate data into practical flow improvements
• excellent coordination and problem-solving skills, with attention to precision and efficiency
• hands-on leadership experience, fostering collaboration and continuous improvement in a dynamic environment
• proficiency in WMS systems and logistics software
• fluent Polish and at least B2-level English; other European languages are a plus
• knowledge of EU transport regulations and experience handling bulky or furniture products is highly desirable

WHY WESTWING

Aside from our awesome team and shared purpose, we offer a variety of additional benefits. Come work with us and get:

• an inspiring, international, informal, and nonpolitical environment for you to take ownership and grow your career
• a unique culture based on trust, support, and collaboration where we foster open communication with our monthly Company All-Hands, feedback channels, and regular Q&A sessions
• 20 to 28 days of paid holiday per year
• 40% off Westwing Collection and 20% off all third-party brands in our shop (each on non-reduced items), a 10% Family & Friends voucher, and Westwing vouchers for special occasions
• regular and legendary company and team events
• health and wellbeing offerings including sports membership, private health care and life insurance
• subsidised daily lunches (you choose what you want!)

ABOUT US

Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.

Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.

Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

Department

Operations & Logistics